OUR SERVICES
Referral & Authorization Coordination
Certain appointments and services may require referrals or prior authorization.
// CLEAR BOUNDARIES
Referral & Auth Boundaries
Administrative tracking and follow-up — clinical necessity stays with your providers.
We Handle
- Referral information collection
- Status follow-up and tracking
- Prior authorization coordination
- Staff updates on outstanding requirements
Stays With Your Practice
- Clinical necessity determinations
- Provider-to-provider clinical conversations
- Final authorization clinical attachments
- Ordering and care pathway decisions
Typical Referral & Auth Follow-Up Windows
Expected timing for collecting details, chasing status, and updating your team.
- Referral Info CollectionSame Business Day
- Status Follow-Up CadenceEvery 2–3 Business Days
- Authorization Tracking UpdatesOngoing Until Closed
- Staff Status CommunicationWithin 1 Business Day of Change
* Payer and specialist response times can extend overall authorization timelines.
Keep Referrals and Authorizations Moving Forward
